Jabber Video and iOS 9 or 10

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Jabber Video for iPad Settings

Cisco have dropped support for the Jabber Video for iPad app. It does not work particularly well under iOS 9 or 10 (and not at all on iOS11). Should you update your iPad’s iOS version from 8 you may find your Jabber account settings are regularly lost when you close the app. Please do not attempt to uninstall then reinstall the app. It is no longer available on the App Store.  Should you manage to reinstall your previous version you may find yourself unable to use it.

Please note these problems affect iOS 9 and 10 only, not desktop installations. The main alternative for iOS users will be our browser based bridging service which allows you to make calls directly in Safari.

If you are using iOS 9/10 and find your account settings lost they can normally be enabled again. To do so… (more…)

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