Service Status
Near Me – Text message invitation error – Resolved
10th April The fix has been applied and this issue is now resolved. 9th April Induction have confirmed that the fix will be applied on
Philips Dragon Dictation and Near Me
Edge and Chrome version 101 onwards have stopped Philips/Dragon Digital Dictation devices (USB) from being able to be used for Near Me or other WebRTC
Planned Maintenance
Near Me/Attend Anywhere New Platform and Call Screen late May
We are pleased to announce that Induction Healthcare will be introducing a new call screen for Attend Anywhere in late May (date TBC). That new
Other News
New VC units for Inverness Community Midwives
The Community Midwives in Inverness will benefit from two recently installed VC systems when to move into their new base at New Craigs Hospital. The
New VC system in Wick Postgraduate Teaching Room
The NVCS team recently installed a new VC system in the Teaching Room of the Caithness General Hospital in Wick. This will allow postgraduates to
NVCS install VC systems in new Broadford Hospital, Skye
The Inverness members of the NVCS team recently installed 5 new Cisco VC systems, including one in each of the Emergency Department clinic rooms and
Remote Dentistry Clinics
A collaborative and iterative approach with NHS Tayside and other key stakeholders has resulted in a safe, online, clinical protocol that trainees, trainers, and patients
NVCS install VC systems in new Badenoch & Strathspey Community Hospital
The Inverness members of the NVCS team recently installed 6 Cisco Room Kit VC systems in the new Badenoch & Strathspey Community Hospital in Aviemore.
NVCS help change Hospital at Night Handover in ARI
H@N (Hospital at Night) Medical Handover takes place each evening, during which day teams verbally handover and discuss patients who are identified as requiring review overnight.
Near Me Group Calls
Attend Anywhere will be releasing Group Consultations with the next major update to the platform. This will initially allow up to 30 people into a
NHSG Hospital at Night Medical Handover Project
The VC Team helped in changing the way patients are being handed over in the Emergency Care Centre within NHS Grampian. H@N (Hospital at Night)
NASA NHS Collaboration
On 29/07/21, the National Video Conferencing Service hosted the Scottish Government webinar, “What can we learn from NASA about leadership?”, aimed at NHS Staff
500th Patient Group Meeting Space configured – July 2021
The National Video Conferencing Team (NVCS) have provided over 500 patient group session spaces across NHS Scotland in the last year allowing clinicians to carry
Live Endoscopy Video Conferencing – Teaching Sessions
Since 2016 the National Video Conferencing Service has helped Dr Umesh Basavaraju (Consultant Gastroenterologist, NHS Grampian) with his student teaching project for live endoscopy training.
Speech to Text
September 2023: There are now several options should you wish to see an on-screen display of your caller’s speech as text. Chrome Version 89 onwards
Near Me – Android Issue
In a recent User Group it was raised that Android users, on a Chrome web browser, were receiving messages asking them to give camera and
VC-Teams Link available to end users w/c 16 November
The information necessary to allow hardware-based video conferencing systems to join Microsoft Teams meetings will automatically be added to all Teams meetings booked in Outlook
NHS Near Me/ Attend Anywhere – email/username update
You will no doubt be aware of the large email migration project currently underway within NHS Scotland that, once completed, will mean most NHS Scotland
Browser Based Video Calls
iOS devices (iPads or iPhones) can now join our web-enabled bridges through Safari, either on or off NHS networks, without the need to install any
Jabber/MOVI End of Life Update
JABBER VIDEO FOR TELEPRESENCE (Jabber/MOVI) End of Life – Update Beyond March 31st 2018 Jabber/MOVI, which is widely used within the NHS in Scotland, will
iOS 11 and Jabber Video
If you had the Cisco Jabber Video for iPad app working on your iPad under iOS 9 or iOS10, which had some problems, you’ll find
Online Booking Form
In an effort to streamline our video conferencing service for users. We have now made available an online booking form for bridges and amendments to
Tandberg T150MXPs
We have noticed some Tandberg T150MXPs in NHS Highland are often losing connection to their networks and the central VC infrastructure. Should you use one