10th August 12:30
A hotfix will be deployed to resolve this issue overnight, so copying and pasting will be available again tomorrow morning.
There will be no downtime associated with this update.
7th August 09:30
There is currently a minor fault with on-screen chat messages within Near Me calls. For the moment, messages cannot be copied. Callers and Service Providers had the ability to copy those messages and paste elsewhere. For example, a clinician may provide a URL in the chat for their patients to copy and paste into a new browser tab, to provide follow-up information about their condition.
Vitalhub, the supplier of the Attend Anywhere platform that the Near Me Service runs on, is aware of the problem and is working on a solution.
We will update this post when we have more information.