Near Me – R100 Platform Update – Downtime Expected

We expect Vitalhub to release an update to the platform on 3rd of September 2026 between 01:15 and 04:45 BST.

The platform is likely to be unavailable for periods during this window, so if you have any colleagues who use Near Me outside standard working hours, please make them aware they will require an alternative contact method during that time.

Whilst this update mainly comprises back-end improvements, it also resolves a bug that affected Group Consultations, where the raise hand response time was slower than expected. Raise hand requests are now acknowledged more quickly, providing a more responsive experience.

Full release notes