Near Me messaging fault

7th August 09:30

There is currently a minor fault with on-screen chat messages within Near Me calls. For the moment, messages cannot be copied. Callers and Service Providers had the ability to copy those messages and paste elsewhere. For example, a clinician may provide a URL in the chat for their patients to copy and paste into a new browser tab, to provide follow-up information about their condition.

Vitalhub, the supplier of the Attend Anywhere platform that the Near Me Service runs on, is aware of the problem and is working on a solution.

We will update this post when we have more information.